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Is Etsy Safe to Buy From?

Updated on May 30th, 2024
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Online shopping has only become more popular these days and that’s a trend that doesn’t appear to be slowing any time soon.

As consumers, we have a multitude of options of online shopping options available across all kinds of industries. And while titans like Amazon are incredibly convenient and eBay offers some potential bargains, neither are perfect if you want to support smaller creators. That’s where Etsy comes in.

Etsy is a wonderful option if you want to avoid multinational enterprises and support small sellers. However, while it’s nice to support these smaller creators, there is a more inherent risk than buying from a larger distributor.

This article and video will explain if Etsy is safe to buy from and what you need to know to protect yourself.

If you’re new to this marketplace, this question is extremely important. There is a lot of talk about whether it’s safe to buy from Etsy or not.

It’s generally safe to buy from Etsy, but you should get to know the seller before you make a purchase.

Etsy has established a great reputation in relation to the quality of products sold. Moreover, they have reliable customer service and the value of products sold is commendable.

That being said, it’s highly advisable that you get to know the seller of the product you’re interested in before you buy. Read customer reviews of the seller so you get a clear picture of who you’re dealing with. For example, be sure to check the refund policy of the seller you’re interested in before making a purchase. There are cases of customers who didn’t have good experiences with the sellers they bought products from. So, just do your background check well so that you don’t fall into the hands of unscrupulous sellers.

Generally speaking, however, it’s absolutely safe to buy from Etsy, it’s a reliable online marketplace.

Are Payments Secure?

Etsy offers various payment options for buyers to use, but the biggest question is whether they are safe to use. No buyer wants to be part of a transaction that won’t keep his money secure. Since the transaction happens online, the likelihood of losing your money to dishonest people is high.

Thankfully, Etsy strives to ensure that the payments buyers use to pay for purchases are safe. While there are different payment options, the seller gets to choose the payment option that they’re most comfortable with. Some of the payment options available include: PayPal, Credit cards, Debit cards, Apple Pay, Etsy Gift Cards, Google Pay, among others.

It’s important to note that the individual sellers on Etsy are responsible for their own refund policy. This means you need to be careful to vet the seller individually before proceeding with payment. As a general rule, if you see something that’s too good to be true, it probably is!

These payment options are known as Etsy Payments and provide a safe channel for buyers to pay for products bought. In order for buyers to be safe while making payments, Etsy advises them to take the following actions:

  • Check the reviews of sellers and their policies before they make purchases
  • Notify Etsy upon noticing any red flags or unauthorized transactions
  • Only pay sellers within the confines of the Etsy interface

Sellers: Watch Out For Scams

Sellers should also be careful when interacting with potential buyers on Etsy. There are people who pretend to be making purchases but in reality, they’re scammers looking for an unsuspecting Etsy seller. Sellers on this platform should watch out not to fall into the hands of dishonest people hiding in the name of legitimate buyers. One of the ways Etsy sellers can identify a scammer is when the person offers to pay more than the price of the item. This is an overpayment scam.

The scammer’s intention is to entice the seller to view the intention as legitimate but, in essence, it’s a trick. Again, if the buyer insists on communicating through personal channels as opposed to using Etsy’s site, this is a red flag that something isn’t right. Also, if the buyer shows a high level of interest in products of high value, yet avoids going through the checkout provided by Etsy, there’s a problem. Generally, if you notice something out of the ordinary, you should be careful because that’s how scammers operate.

How Does Etsy Protect its Buyers?

Since Etsy is an online marketplace with an image to protect, there are measures put in place to protect its buyers. The company considers buyers to be an important asset, thus they strive to make sure that they protect their interests. One of the ways that Etsy protects its customers is by ensuring that the products that are sold on its platform are in line with the standards put in place. The products should be of good quality and value.

Additionally, Etsy ensures that sellers deliver orders on time. The company believes that in order to maintain a good relationship with customers and boost customer loyalty, it’s paramount to ship orders within the expected delivery time. Of great importance still, Etsy protects buyers from illegitimate transactions that lead to them losing money. They provide guidelines that buyers can follow to avoid losing their money to dishonest sellers.

Tips for Buying Safely

In addition to the advice given before, here are some additional tips to help you protect yourself when you shop on Etsy:

  • For credit card safety, you should never give out your tax identification number, password, or credit card number via email or over the phone.
  • Have regular checks of your credit card statement to monitor your spending
  • Make sure you know the persons who use and have access to your credit card
  • Make sure that you change your online passwords regularly
  • In the event that you share your device, always make sure that you sign out from your online accounts
  • Check the reviews and policies of sellers before making any purchases
  • Ensure that all your transactions are on Etsy

Other Questions

Here are some related questions for you to consider:

Is Etsy A Legit Site?

The answer is an emphatic yes! Etsy is a legit site. It has been in operation for years, which makes it a safe place to buy and sell. There are sellers and buyers who have used it and continue to use it, making it a legit site for the buying and selling of valuable products. As one of the fastest-growing online marketplaces today, Etsy will continue to grow in popularity. It’s a site that we love too so you shouldn’t feel worried about it as a whole.

What Are the Contents of a Seller’s Return Policy?

Here are some things you can expect in the contents of a seller’s return policy:

  • Whether the refund will be a full or a partial one
  • The condition of the item upon return
  • Any fees charged to the buyer for the return
  • The timeframe for the return of the product

As long as the policy is clear on how they do refunds and don’t contain red flags like refusal of refunds, then you should be good to go!


Etsy is a great place to shop online. You can find all kinds of wonderful products that are made with care and individuality, making Etsy a preferred option over big faceless companies like Amazon. If you were worried about buying from Etsy then you certainly shouldn’t worry, it’s a reputable site with great customer service. As long as you act with care, ensure that the sellers are trustworthy, and are careful with your personal details, then you won’t have anything to worry about.

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